Welcome to Armstrongs

An AvantGuard Monitoring Company

Who We Are

Armstrongs has been providing exceptional wholesale, ULC listed alarm monitoring services to independent security dealers across Canada since 1989. We are proud members of CANASA (Canadian Security Association), with a proven track record of reliability and customer satisfaction.

Armstrongs does not sell, install, or quote on security tenders. We take pride in specializing in security monitoring services for Independent Security Installers. This is the sole purpose of our business and is why our company slogan is “Armstrongs Is Your Partner, Not Your Competitor.”

We have multiple redundant sites strategically located across Canada. We are a ULC listed Shared Service company for Burglar, Fire & Financial services. We are also investing in the development of a technologically-advanced national monitoring and data centre in Montreal, Quebec opening in the fall of 2023.

Now part of AvantGuard Monitoring, we provide enhanced services such as expanded dealer tools and applications, and improved redundancy, and are making significant investments in technology and infrastructure with the same Armstrongs team. AvantGuard Monitoring, a division of Becklar, is TMA Five Diamond Certified, the winner of TMA’s prestigious 2022 Monitoring Center of the Year, three 2022 ESX Innovation Awards for tools and technologies, and two 2023 ESA Innovation Awards.

Our History

We Care!

At Armstrongs, every day we strive to show our subscribers, partners, and employees that we care by living the following values.

Fun

We love what we do at Armstrongs. We are individually and collectively energized, upbeat and positive.

Innovation

We are visionary, focused on constantly improving our products and services to provide your subscribers with industry-leading, revolutionary solutions

Relationships

We value relationships with our subscribers and each other and aim to continuously strengthen them. We are authentic, friendly, respectful, and professional.

Service

We focus on providing the highest level of service in every interaction we have, and helping you grow your business is our North Star.

Trust & Teamwork

We recognize that trust and teamwork are critical to both our business and yours, and we foster both, every day.

Our Leadership Team

Dan Small

General Manager

Dan has been with Armstrongs since Canada Day 1993! On top of growing the small East Coast monitoring company to a true leader in the Canadian security monitoring industry, Dan has also served as the CANASA Atlantic chapter president, as well as numerous other national committee’s as chair or member with CANASA. Dan is passionate about the integration between people and technology within the Security industry and how technology can assist the public in general in their daily lives.

Kim Caron

Director of Sales

Kim has been in alarm monitoring since 1986, first starting out as a station manager, then becoming the Director of Customer Care, and the Director of Business Development. Kim has been with Armstrongs for the last 20 years, and is currently the Director of Sales for Canada. Kim has served as the National President of CANASA, as well as other chapter and committee roles, and has sat on the SIAC board too. Kim has a strong reputation for delivering results, and is passionate about developing lasting business relationships.

Lewis Jacobson

National Sales Manager

Lewis has over 30+ years in the alarm monitoring industry, starting off as an operator while he was still in college. He worked his way from operator to Operations Manager, before becoming the Director of Dealer Sales for 20 years. Lewis has been with Armstrongs since fall of 2022, and is the National Sales Manager – Canada. Lewis has served on the CANASA National Monitoring Station committee for 5 years, and brings a diverse set of business and sales development experience to the Armstrongs team.

Steve Richards

Chief Executive Officer

Steve Richards is a seasoned CEO with over three decades of leadership at numerous publicly traded and private companies. A skilled leader known for systemically driving growth via organic and acquisition-driven initiatives, his track record includes experience across technology, media, communications, business process outsourcing, and recurring services firms, all marked by a consistent history for driving transformational growth and exceptional client service.

Justin Bailey

President. AvantGuard

Justin serves as president of AvantGuard, and has led the company through a period of dramatic growth and evolution. Beyond expanding the customer base, he was integral in developing hybrid partnership models that leverage AvantGuard’s technology. He joined AvantGuard in 2010 as V.P. of Strategic Development, leading AG’s IT team in software development as well as developing and implementing various technological advancements such as AI monitoring.

Contact Us

Want to learn more about Armstrongs monitoring solutions in your industry?

Our Clients & Partners

For a list of companies that Armstrongs supports please visit the AvantGuard Partners Page Here