{"id":729,"date":"2025-05-02T17:02:34","date_gmt":"2025-05-02T17:02:34","guid":{"rendered":"https:\/\/armcom.ca\/?p=729"},"modified":"2025-05-02T17:10:11","modified_gmt":"2025-05-02T17:10:11","slug":"anniversaire-du-centre-de-surveillance-de-laval","status":"publish","type":"post","link":"https:\/\/armcom.ca\/fr\/laval-monitoring-centre-anniversary\/","title":{"rendered":"Un an d'innovation, de croissance et de s\u00e9curit\u00e9 : C\u00e9l\u00e9bration du centre de surveillance de Laval"},"content":{"rendered":"
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Un an d'innovation, de croissance et de s\u00e9curit\u00e9 : C\u00e9l\u00e9bration du centre de surveillance de Laval <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Au cours de sa premi\u00e8re ann\u00e9e d'activit\u00e9, le Centre de Laval a g\u00e9r\u00e9 un nombre impressionnant de 451 000 incidents g\u00e9r\u00e9s par des op\u00e9rateurs. Il s'appuie sur une \u00e9quipe de 70 professionnels bilingues sp\u00e9cialis\u00e9s dans tous les types de surveillance d'\u00e9v\u00e9nements critiques.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Il y a un an, Armstrongs, une entreprise de Becklar, a d\u00e9voil\u00e9 un nouveau syst\u00e8me de gestion des d\u00e9chets. \u00e0 Laval, au Qu\u00e9bec<\/a><\/strong><\/span>-qui a depuis red\u00e9fini l'excellence en mati\u00e8re de surveillance dans tout le Canada. Alors que nous c\u00e9l\u00e9brons le premier anniversaire de ce site de pointe, nous sommes fiers de r\u00e9fl\u00e9chir \u00e0 la technologie, aux personnes et \u00e0 l'objectif qui ont rendu l'ann\u00e9e \u00e9coul\u00e9e tout \u00e0 fait remarquable.<\/p>

Au cours de sa premi\u00e8re ann\u00e9e d'activit\u00e9, le centre de Laval a g\u00e9r\u00e9 un nombre impressionnant de 451 000 incidents g\u00e9r\u00e9s par des op\u00e9rateurs. Soutenu par une \u00e9quipe de 70 professionnels bilingues sp\u00e9cialis\u00e9s dans tous les types de surveillance d'\u00e9v\u00e9nements critiques, le centre de Laval, au Qu\u00e9bec, offre un soutien rapide et pr\u00e9cis aux abonn\u00e9s d'un bout \u00e0 l'autre du pays. Notre plateforme de protection SMART, soutenue par l'AVA (assistant vocal artificiel), a contribu\u00e9 \u00e0 cette mission en redirigeant efficacement plus de 106 000 fausses alertes m\u00e9dicales, en aidant \u00e0 r\u00e9duire la surcharge du syst\u00e8me d'urgence et en am\u00e9liorant la priorisation des menaces r\u00e9elles vers les op\u00e9rateurs en direct, dans un temps de r\u00e9ponse de 9 secondes, le meilleur de l'industrie.<\/p>

La station de surveillance de Laval n'est pas une station de surveillance ordinaire. Le site de Laval fonctionne comme un centre de donn\u00e9es hautement performant et enti\u00e8rement redondant, construit \u00e0 dessein pour servir de plaque tournante pour toutes les donn\u00e9es des abonn\u00e9s canadiens et l'infrastructure des r\u00e9cepteurs. Il ne s'agit pas seulement d'une question de technologie, mais de la cr\u00e9ation d'une base solide pour un service plus rapide et plus efficace.<\/p>

Becklar<\/a><\/strong><\/span>L'investissement continu de la soci\u00e9t\u00e9 au Canada a conduit \u00e0 l'installation de syst\u00e8mes de pointe dans la station de Laval, y compris notre technologie exclusive de r\u00e9acheminement des communications sans frais, qui permet l'acheminement intelligent des communications sans frais \u00e0 travers de multiples voies. Cette technologie nous permet d'exploiter les voies primaires, secondaires et tertiaires, ce qui nous aide \u00e0 nous prot\u00e9ger contre les d\u00e9faillances d'un seul point et \u00e0 garantir un flux de signaux ininterrompu, m\u00eame sous la contrainte.<\/p>

En outre, nos partenariats influents avec les principaux fournisseurs de t\u00e9l\u00e9communications, tels que TELUS et Bell, garantissent un r\u00e9seau dorsal robuste et \u00e0 faible latence, essentiel pour la transmission en temps r\u00e9el des alarmes. Ces collaborations permettent au site de Laval de maintenir une disponibilit\u00e9 et une r\u00e9activit\u00e9 in\u00e9gal\u00e9es, m\u00eame dans des conditions difficiles.<\/p>

La s\u00e9curit\u00e9 est au c\u0153ur de tout cela. La division TI de Becklar a mis en \u0153uvre des cadres de virtualisation avanc\u00e9s, garantissant que nos plateformes d'automatisation restent op\u00e9rationnelles et \u00e9volutives. Les installations de Laval respectent et d\u00e9passent les normes de conformit\u00e9 ULC, soulignant notre engagement \u00e0 maintenir les normes les plus \u00e9lev\u00e9es en mati\u00e8re de fiabilit\u00e9 et de s\u00e9curit\u00e9.Pour prot\u00e9ger les donn\u00e9es des clients, nos syst\u00e8mes utilisent des protocoles de cryptage de pointe, \u00e0 la fois pendant la transmission et le stockage. La surveillance continue en temps r\u00e9el de notre \u00e9cosyst\u00e8me num\u00e9rique permet de traiter rapidement les anomalies et d'att\u00e9nuer rapidement les vuln\u00e9rabilit\u00e9s, garantissant ainsi la tranquillit\u00e9 d'esprit de tous les abonn\u00e9s que nous servons.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Prenez contact avec nous !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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D\u00e9couvrez comment la gamme compl\u00e8te de solutions de surveillance Armstrong peut vous \u00eatre utile, \u00e0 vous et \u00e0 vos pr\u00e9cieux abonn\u00e9s !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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En plus de nos avanc\u00e9es technologiques, au cours des deux derni\u00e8res ann\u00e9es, notre main-d'\u0153uvre canadienne a augment\u00e9 pour atteindre environ 200 personnes. Nous sommes fiers d'employer plus de personnes \u00e0 travers le pays que n'importe quel autre centre de surveillance au Canada, ce qui nous aide \u00e0 fournir un ensemble in\u00e9gal\u00e9 de solutions de surveillance des \u00e9v\u00e9nements critiques pour prot\u00e9ger les personnes, les biens et les travailleurs.<\/p>

En mettant constamment l'accent sur l'innovation, le partenariat et la performance, le Centre Laval est plus qu'une installation, c'est une promesse. Une promesse de toujours \u00eatre pr\u00eat, de toujours \u00eatre en s\u00e9curit\u00e9 et de toujours faire passer les abonn\u00e9s canadiens en premier.<\/p>

Je vous souhaite la premi\u00e8re d'une longue s\u00e9rie d'ann\u00e9es riches en enseignements.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Joyeux anniversaire, Laval !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Au cours de sa premi\u00e8re ann\u00e9e d'existence, le centre de surveillance d'Armstrong \u00e0 Laval a g\u00e9r\u00e9 451 000 incidents, avec l'aide d'une \u00e9quipe de 70 professionnels bilingues.<\/p>","protected":false},"author":2,"featured_media":730,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[15,44],"tags":[63,64,65,55,46,48],"class_list":["post-729","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-monitoring","category-remote-guarding","tag-ai","tag-engage-platform","tag-laval-monitoring-centre","tag-monitoring-centre","tag-remote-guarding","tag-video-monitoring"],"yoast_head":"\nCelebrating the Laval Monitoring Centre | Armstrongs Monitoring<\/title>\n<meta name=\"description\" content=\"In its first year, Armstrongs' Laval Monitoring Centre managed a staggering 451,000 incidents, backed by a team of 70 bilingual 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