UPDATE: 2/3/2020 09:00 ET
Affected services at the station have been restored. However there still may be end-user lines that could be affected.
UPDATE 2/3/2020 06:30 ET
The extreme weather-triggered landslides in BC that have affected many telecom providers, including ThinkTel, have restoration efforts well underway. Support workers continue work in North Bend and Hope, BC to remove debris created by these landslides in order to access and fix the fibre infrastructure that was severed. This failure impacts the following services: Inbound and outbound calling (DID), Toll-Free services, Hosted PBX, Data circuits, SIP trunking, TDM Access, Voice PRI.
Affected services in eastern Canada are being re-routed and restored as quickly as possible. We continue to seek alternative restoration options with our operations teams and service provider partners and continue to monitor the situation closely.